Compare Twin Home Experts
Heads up, competitors. Twin Home Experts is here for results, not profit.
When two competitors have been around for more than 25 years, it’s only natural for customers to ask us “What is the difference between you and Mike Diamond Services?” We get asked often here at the Twin home Experts, so we’re here to answer. In this article we’re going to provide an in-depth comparison based on 5 different criterion:
SERVPRO VS. TWIN HOME EXPERTS
1 - Brand Image
2 - Services
3 - Cities Served
4 - Customer Online Reviews
5 - Pricing Details
What Mike Diamond & Twin Home Experts Have in Common
Both provide 24/7 emergency plumbing and HVAC in greater Los Angeles area.
Both have been around over 25 years
Both are licensed, bonded and have workers' compensation
Both provide a $99 drain cleaning special
Mike Diamond Services – "The Smell Good Plumber ™"
Pros:
- One of the largest plumbing companies in Los Angeles.
- Very well-branded as “The Smell Good Plumber ™”.
- Have fully stocked & organized trucks.
- Technicians are well-uniformed.
- Typically can arrive in 60 to 90 minutes.
- Electrical license.
- Many technicians.
- They cover a large territory in Los Angeles AND Orange counties.
- Mike Diamond himself knows the plumbing business very well and is respected in the industry.
- Belongs to PHC community that teaches best practices in our industry.
Cons:
- 330 Yelp reviews with a rating of 1.5 star.
- Yelp complaints say, “Way too expensive”. Source
- Mike Diamond had to invest money to hire an online reputation company to help correct his image online. Source
- Pricing is the biggest issue – his biggest customer complaint. In order to cover the large overhead and profits, Mike Diamond has to charge a high rate compared to others in our industry.
- Mike Diamond does not perform emergency flood services, mold removal and mold testing services.
- Mike Diamond Does not perform any reconstruction services, such as patching walls, flooring & painting.
- One owner.
Twin Home Experts – "The NO Crack Plumbers"
Pros:
- Family owned and operated since 1982.
- Two heads are always better than one (😀😀 Sorry, Mike!)
- We perform plumbing, drain & sewer, water damage clean up, mold removal and reconstruction services.
- Experts in rain leak detection & water intrusion
- We bill directly and help facilitate your insurance claims all the way through.
- We perform full bathroom remodels.
- We have a Twin Home Experts bathroom showroom onsite.
- We package the plumbing repair and all the damages into one discount rate.
- We are part of Nexstar Network, a organization that follows best practices for the home service industry.
- We provide up to 4 solutions on every call with the 4th solution helping you look for another cheaper alternative if we’re not a price fit.
- Twins love to give back to our community. Learn more here.
- Fastest growing educational YouTube channel in the service industry where we show how you can do it and save you money.
Cons:
- Not as large as Mike Diamond Services.
- Not licensed to do electrical work.
- We don’t have the brand recognition as Mike Diamond does as the “The Smell Good Plumber ™”.
- Twins have only 5 plumbing service trucks.
- We can’t take on as many jobs all at once as Mike can.
Wrapping Up Our Comparison
Depending on your location and the type of services you need, Mike Diamond Services may arrive sooner, but you may just pay a price for that according to all the negative pricing reviews.
Both are good companies and we always recommend getting a few bids just so you know you’re getting the value. You never want to feel a buyer’s remorse after services have been rendered.
We sure hope this gave you an insight to what the differences are between Twin Home Experts and Mike Diamond Services of Los Angeles. As always, thanks for visiting our site today. Please feel free to leave a comment or contact us anytime, we’re here to help.